Terms and Conditions

Qualifying Persons

Krtel is a UK-based online competition company that specialises in offering prizes online to be won in accordance with UK gambling regulations and the terms and conditions below.  The Competitions are open to all persons aged 18 and over and the age of majority in their country of residence excluding the Promoter's employees or members of their immediate family, agents or any other person who is connected with the creation or administration of our Competitions.

Legal Undertaking

By entering a Competition the entrant ('Entrant', 'you', 'your(s)') will be deemed to have legal capacity to do so, you will have read and understood these Terms and Conditions and you will be bound by them and by any other requirements set out in any related promotional material. These Competitions are governed by English Law and any matters relating to the Competition will be resolved under English Law and the Courts of England shall have exclusive jurisdiction. In the event that you participate in a Competition online via the Website, and by accepting these Terms and Conditions you confirm that you are not breaching any laws in your country of residence regarding the legality of entering our Competitions. The Promoter will not be held responsible for any Entrant entering any of our Competitions unlawfully. If in any doubt you should immediately leave the Website and check with the relevant authorities in your country.


Competition Entry

Each entrant must purchase a ticket or tickets, There will be a maximum number of tickets each entrant may purchase per competition, this will be stated in the details of each campaign. Ticket options and prices will vary with each competition held by the promoter, Krtel Ltd. The amount of tickets sold will vary in each competition. Once an entrant has selected the amount of tickets required, they will then be required to take part in our game of skill, where each entrant must take part in a small quiz and give a correct answer in order to be entered into 

our competition. Once an entrant has completed the quiz, they will then be asked to enter their personal details including their full name, address, contact number and email address.  Entrants will then be prompted to pay. You can also enter each competition for FREE by postal entry. To enter for free you must ;Be registered and have an account with Krtel Ltd. Mail your entry with the Title of the competition you would like to enter, followed by the answer to the question as part of the element of skill related to each competition. Please provide your full name, email address linked to your online account and contact number to –Krtel Ltd, Denmark Mill, Cawdor Street, Bolton, BL4 7NL

Only one free entry per customer. Krtel Ltd has the right to refuse any entry that is incorrect or improperly filled out. All free entries sent must be received by Krtel Ltd before the competition closes Entrants must be 18 years or over to enter, you will be asked to provide a copy of your driving licence or passport to confirm your age. Once entered Each entrant will then receive a confirmation email from the promoter, Krtel Ltd, to confirm their entry in the competition. The promoter reserves the right to refuse entry or disqualify an entrant for - Incomplete entries - Improper use of the website - False or invalid information given The Promoter reserves the right to refuse or disqualify any incomplete Entries if it has reasonable grounds for believing that an Entrant has contravened any of these Terms and Conditions. To the extent permitted by applicable law, all Entries become our property and will not be returned. Entries (tickets) are limited to one hundred (100) per person, per Competition. Abuse of this limit will not be tolerated and if the Promoter has reasonable grounds to believe that an individual is exceeding this limit, for example by entering a Competition using multiple accounts, it reserves the right at its sole discretion to void any orders or to run the random pick again to choose another winner. In addition, if any person using a single account exceeds 100 entries in a single Competition for any reason, the Promoter reserves the right at its sole discretion, to void any tickets without notice firstly on a chronological basis with respect to orders, and then on a sequential basis with respect to ticket references contained within an order, so as to void any tickets exceeding the first 100 paid tickets entered into the Competition. Each competition will run for a specific period, which will be made clear at the time of entering the competition and will be visible by a timer on each competition page. The Promoter reserves the right at its sole discretion to extend the closing date of any competition, if for any reason any aspect of the competition is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of the Competition. The Promoter may in its sole discretion cancel, terminate, modify or suspend a Competition, or invalidate any affected entries. In the event that the Promoter closes a Competition early, the Winner may be selected from all valid and eligible Entries received by the Promoter prior to the date of closure, except that the Promoter reserves the right, at its sole discretion, to close a Competition early without selecting a Winner. In the event that a Competition is closed without selecting a Winner, the Promoter will give all entrants credit to enable them to replay equivalent tickets in a subsequent competition. If all tickets sell before the specified time, the draw will be announced earlier. If tickets are not sold by the specified time or the extended time given, it is the promoter’s responsibility to decide to end the competition at the current amount of tickets sold, or to extend the competition until more/all tickets have been sold. All Entrants are automatically entered onto the Promoter's database for the purpose of conveying information as to the status of their Competition, as well as any future Promotions or Competitions offered by the Promoter.



Each prize is guaranteed authentic and will come with a receipt and authentication. Each competition will consist of entrants taking part in our ‘element of skill’ quiz or game. Only entrants who have answered the quiz correctly will be entered into our live draw to win a prize. Payment will still be taken as part of the competition entry. The draw will be announced once all the tickets for the competition have sold, or as mentioned at *, above, the draw may be announced earlier or later than the specific draw date originally stated. All entrants who give a correct quiz response will be entered into the live draw. The draw will be conducted by either randomdraws.com or random.org both verified companies which select a winner at complete random.   During the course of a car competition, if due to circumstances beyond the Promoter's control, the Promoter is unable to provide the stated first prize, the Promoter reserves the right to award a selection of substitute cars of  equal or greater value. If the First Prize Winner would like to take a car, an order will be placed by the Promoter.  In the UK the First Prize will be delivered with UK VAT paid. In the EU the First Prize will be delivered with UK VAT paid but any further costs (additional VAT/taxes/import duties/registration costs due in the destination/country of final registration) will be the responsibility of the first prize winner. In all other countries the First Prize will be shipped (net of all taxes) to the nearest port and any applicable import duties, registration costs, or any further taxes or duties of any nature due in the destination country will be the responsibility of the first prize winner. Please note that all our cars are supplied in the UK and therefore if exported may not be road legal in the destination country. It is the first prize winner's responsibility to check this and choose an alternative car or take the cash alternative if appropriate. Cash Alternative: Should a  competition winner not wish to take delivery of one of the first prizes (including cars or other items listed), the competition cash alternative can be claimed. The cash alternative is 80% of the UK RRP (rounded to the nearest £1,000).


The winner of the competition will be contacted immediately by either email or telephone from the details provided on entering. If the details given are incorrect or the promoter is not able to contact the winner within 5 days, the promoter, Krtel Ltd, reserves the right to conduct a re-draw and select a new winner.It is the Entrant's sole responsibility to check and update these details. If for any reason they are taken down incorrectly, the Promoter will not be held responsible. Entrants must carefully check their contact details have been recorded correctly. Krtel Ltd aims to deliver each prize by hand. If this is not possible, for whatever reason, the prize will be shipped to the winner via FedEx or Royal Mail special delivery depending on the value of the item** It is the winner’s responsibility to check whether there is duty or tax to be paid on arrival of the prize is shipped ( this is only applicable to international entries ) Once the prize is delivered or shipped, Krtel Ltd will not be responsible for any costs or charges. Krtel Ltd does not accept returns on any items. Krtel Ltd can also offer a cash alternative to the prize. This may or may not be of the same value as the prize. It is Krtel Ltd’s right to propose the amount of the cash offer amount to the winner of each competition. Cash prizes will be sent using direct bank transfer. Under these terms and conditions it is the right of Krtel Ltd to take/ use pictures and videos of the winner receiving their prize for promotional use. This media will be used online and on social media platforms.
If as mentioned at **, above, the prize has to be shipped to the winner, the winner commits to provide images or videos of the winner opening the prize. These images or videos will be used by Krtel Ltd online and on social media platforms for promotional purposes.

The Winners will be required to send a copy of their passport to the Promoter to confirm their identity, age and also to prove that if the purchase was made by credit card that the card was legally theirs or that they had authorisation to use it, before any prize will be paid or delivered. Any failure to meet these obligations may result in the Winner being disqualified and the Promoter choosing an alternate winner.

Limits of Liability

The Promoter makes no representations or warranties as to the quality/ suitability of any of the goods or services offered as prizes. Except for liability for death or personal injury caused by the negligence of the Promoter, the Promoter shall not be liable for any loss suffered or sustained to person or property including, but not limited to, consequential (including economic) loss by reason of any act or omission by the Promoter, or its servants or agents, in connection with the arrangement for supply, or the supply, of any goods by any person to the prize Winner(s) and, where applicable, to any family/persons accompanying the Winner(s), or in connection with any of the Competitions promoted by the Promoter.

Electronic Communications

No responsibility will be accepted for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorised human act, including any errors or mistakes. The Promoter shall use its best endeavours to award the prize for a Competition to the correct Entrant. If due to reasons of hardware, software or other computer related failure, or due to human error the prize is awarded incorrectly, the Promoter reserves the right to reclaim the Competition prize and award it to the correct Entrant, at its sole discretion and without admission of liability.

The Promoter shall not be liable for any economic or other consequential loss suffered or sustained to any persons to whom an award has been incorrectly made, and no compensation shall be due. The Promoter shall use its best endeavours to ensure that the software and website(s) used to operate its Competitions perform correctly and accurately across the latest versions of popular internet, tablet and mobile browsers. For the avoidance of doubt, only the ticket coordinates recorded in our systems, howsoever displayed or calculated, shall be entered into the relevant Competition and the Promoter shall not be held liable for any competition entries that occur as a result of malfunctioning software or other event. Competition coordinates may be checked at any time by accessing your account at Krtel.

Refer a Friend

The Refer a Friend scheme is operated in good faith to reward customers for referring genuine friends and acquaintances as new customers to the Promoter. Referrals are limited to 10 per customer. Abuse of this system will not be tolerated and if the Promoter has reasonable grounds to believe that new users are not genuine individuals it reserves the right at its sole discretion to void any orders as a result of the scheme, and to disqualify such individual as a Prize Winner.

Data Protection Notice

Any personal data that you supply to the Promoter or authorise the Promoter to obtain from a third party, for example, a credit card company, will be used by the Promoter to administer the Competition and fulfil prizes where applicable.
In order to process, record and use your personal data the Promoter may disclose it to (i) any credit card company whose name you give; (ii) any person to whom the Promoter proposes to transfer any of the Promoter's rights and/or responsibilities under any agreement the Promoter may have with you; (iii) any person to whom the Promoter proposes to transfer its business or any part of it; (iv) comply with any legal or regulatory requirement of the Promoter in any country; and (v) prevent, detect or prosecute fraud and other crime. In order to process, use, record and disclose your personal data the Promoter may need to transfer such information outside the United Kingdom, in which event the Promoter is responsible for ensuring that your personal data continues to be adequately protected during the course of such transfer.


The promoter Krtel Ltd reserves the right to change these terms and conditions at any point. All entrants will be notified of any changes and would have to accept these new changes to be entered into our competitions or stay entered in a competition if already taking part. A list of winners and their home town will be available for one (1) month after the end of each Competition by sending an email to the Promoter. Krtel Ltd, Denmark Mill , Cawdor St, Bolton, BL4 7NL. Registration number-12166777